Important Info For Customers

Search for verified carriers by state here.

Only verified carriers will be able to view your contact information and make an offer on your shipment. Verification by the Public Load Board, while important, is not a substitute for directly confirming that the carrier meets your specific needs and requirements.

You will receive an email confirming that your post is active and guiding you through the next steps. In order to prioritize active customers while keeping the service free for customers and affordable for carriers, contact information is provided only after you have posted a load.

Customer support does include guiding you through the process from start to finish and making a good faith effort to answer any shipping-related questions you have via phone or email, and it is provided by an experienced professional in the US.

Customer support does not included resolving conflicts between customers and carriers, as the Public Load Board is not a brokerage and does not directly manage or control the interactions between you and your carrier of choice.

You may receive one or more quotes from verified carriers on the Public Load Board. You do not have to accept any offer or quote you receive. If you wish for your load to be removed from the board, whether because you have found a carrier or simply because you are no longer looking for transport, simply follow the instructions in the confirmation email to contact us and have the load removed from the board.

Your item will be visible to verified carriers shortly and you will receive a confirmation email with instructions for accepting a quote, removing your item from the board, or contacting us regarding any other question or need.